Thanks Inc.com for this information
The original edition of The One Minute Manager by Ken Blanchard and Spencer Johnson is one of the best-selling business books of all time, selling millions of copies since it was published more than three decades ago. It was a simple story well told–a parable–and leaders around the world adopted the book’s ideas in droves.
In their new edition–The New One Minute Manager–the authors update their classic book to introduce its lessons to a new generation of leaders. Here are the 3 secrets of the New One Minute Manager.
1. Set one minute goals
To set one minute goals…
Plan the goals together and describe them briefly and clearly. Show people what good performance looks like.
Have people write out each of their goals, with due dates, on a single page.
Ask them to review their most important goals each day, which takes only a few minutes to do.
Encourage people to take a minute to look at what they’re doing, and see if their behavior matches their goals.
If it doesn’t, encourage them to re-think what they’re doing so they can realize their goals.
2. Give one minute praisings
To give one minute praisings…
Praise people as soon as possible.
Let people know what they did right–be specific.
Tell people how good you feel about what they did right, and how it helps.
Pause for a moment to allow people time to feel good about what they’ve done.
Encourage them to do more of the same.
Make it clear you have confidence in them and support their success.
3. Make one minute re-directs (to address mistakes)
During the first half-minute…
Be quiet for a moment to allow people time to feel concerned about what they’ve done.
During the second half-minute…
Remember to let them know that they’re better than their mistake, and that you think well of them as a person.
Remind them that you have confidence and trust in them, and support their success.
Realize that when the direct is over, it’s over.
Micro Meetings at their best.